Effective date: 15 October 2026
Radi8 You - Skin Rejuvenation ("Radi8 You", "we", "us", "our") is committed to protecting your privacy and handling your personal information carefully, securely and transparently. As a skin rejuvenation and permanent hair reduction business, Radi8 You may collect personal information, and in some circumstances health-related information, so enquiries, consultations, bookings, treatments and website functions can be provided safely and effectively.
This Privacy Policy explains how Radi8 You collects, uses, stores and protects your personal information when you visit https://radi8you.com.au/, contact us, submit an enquiry, attend a consultation, book a service, or otherwise interact with us online or in person.
How Radi8 You protects your information
Radi8 You takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Personal information is stored using secure digital systems, password-protected devices, secure email or form systems, and other reasonable safeguards appropriate to the nature of the information held.
Where information relates to your skin concerns, treatment suitability, consultation history or other health-related details, that information is handled with additional care because Australian privacy guidance treats health information as particularly sensitive.
What information we collect
Depending on how you interact with Radi8 You, we may collect:
- Your full name.
- Your residential, postal or billing address.
- Your mobile number or other phone number.
- Your email address.
- Appointment and enquiry details.
- Information you provide about your skin concerns, treatment goals, skin history, sensitivities, contraindications, medical or health information relevant to treatment suitability, and consultation notes.
- Payment or transaction details where relevant to your booking or purchase.
- Technical website information such as your IP address, browser type, device information, pages visited, session activity, cookies and similar tracking data.
We only collect information that is reasonably necessary for our business activities, including providing services, responding to enquiries, keeping treatment records, administering bookings, communicating with clients and improving the website experience.
How we collect information
Radi8 You may collect your personal information when you:
- submit a form through our website;
- contact us by phone, text message or email;
- request information about services;
- book or attend a consultation or treatment;
- complete client intake, consent or consultation forms; or
- browse and interact with our website.
Some information is collected directly from you. Website usage information may also be collected automatically through cookies, analytics tools and website security technologies, including third-party tools that help protect forms from spam or abuse.
Why we use your information
Radi8 You may use your information to:
- respond to enquiries and provide customer support;
- schedule, confirm and manage appointments;
- assess whether a treatment is appropriate or suitable for you;
- understand your skin concerns and tailor recommendations, consultations and aftercare guidance;
- maintain treatment and client records;
- process payments and manage business administration;
- send service-related communications such as appointment confirmations, reminders, follow-up information and policy updates;
- improve our services, website performance and customer experience; and
- help keep our website secure and functioning properly.
Where health-related or other sensitive information is collected, it will be used only for the primary purpose for which it was collected, for a directly related purpose you would reasonably expect, with your consent, or where otherwise permitted or required by law.
Cookies and tracking technologies
Our website may use cookies, analytics tools, pixels and similar technologies to understand how visitors use the site and to improve functionality and performance. These technologies may be used to:
- personalise content and website interactions;
- remember preferences;
- improve user experience;
- understand website traffic and visitor behaviour;
- generate website statistics and analysis; and
- support website security and spam prevention.
Where a cookie banner, consent tool or other tracking preference option is made available, opting in to non-essential cookies or tracking is optional. You can also control cookies through your browser settings, although some website features may not function properly if certain cookies are disabled.
Storage and retention
Radi8 You stores personal information in Australia or through service providers that apply appropriate security protections, to the extent reasonably required for operating the business. We take reasonable steps to retain information only for as long as it is needed for business, legal, insurance, clinical or record-keeping purposes, and then to securely destroy or de-identify it where appropriate.
Disclosure of personal information
Radi8 You does not share, sell, rent or disclose personal information to third parties or affiliates for their marketing or promotional purposes. Personal information will not be provided to third parties or affiliates for marketing or promotional use unless your express permission has been obtained first.
Radi8 You may disclose personal information where reasonably necessary to operate the business or where required or authorised by law, including to:
- website hosting, form, analytics, spam prevention or IT service providers;
- payment processors or booking system providers;
- professional advisers or insurers where legitimately necessary; or
- regulators, courts, law enforcement bodies or government agencies where disclosure is required or authorised by law.
Any such disclosure is limited to what is reasonably necessary for the relevant purpose.
Opt-out rights
You may opt out of receiving non-essential marketing or promotional communications from Radi8 You at any time by using any unsubscribe function provided or by contacting us directly. You may also decline non-essential cookies or tracking technologies where those options are offered, and you can manage cookie settings through your browser.
Please note that if you choose not to provide certain personal or health-related information, Radi8 You may not be able to provide consultations, recommendations or services safely or effectively.
Access and correction
You may request access to the personal information Radi8 You holds about you and request correction if you believe it is inaccurate, incomplete or out of date. Radi8 You will respond within a reasonable time and handle such requests in accordance with applicable privacy obligations.
Third-party links and services
Our website may contain links to third-party websites or may use third-party services such as spam protection, analytics, payment or booking tools. Those third parties operate under their own terms and privacy policies, and Radi8 You is not responsible for the privacy practices of third-party websites or external services.
You should review the privacy policy of any third-party website or platform before providing your personal information to them.
Changes to this Privacy Policy
Radi8 You may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, website features or service providers. The updated version will be published on this page with a revised effective date.
Contact us
If you have a question, request or concern about this Privacy Policy or how Radi8 You handles your personal information, please contact:
Radi8 You - Skin Rejuvenation
Phone: 0434 932 331 (Katrina)
Website: https://radi8you.com.au/
Email: hello@radi8you.com.au
If you are not satisfied with how a privacy concern has been handled, you may also contact the Office of the Australian Information Commissioner (OAIC) for further information about privacy rights and complaints.
Copyright © 2026, Radi8 You - Skin Rejuvenation. All Rights Reserved.